Queensland strata, done properly
Hightower keeps the record, drafts the correspondence, runs the registers and chases the dates, so a volunteer committee and its building manager can run the scheme the way the Act expects, without the inbox running them.
Strata management is mostly correspondence, registers and dates. Hightower treats all three as records from the moment they exist, and does the drafting so people can do the deciding.
Every email, notice, application, decision and document is filed against the lot, the person and the matter it concerns. Files are hashed so nothing is stored twice, and nothing is lost when an officeholder or a manager changes.
Hightower's assistant reads the file and drafts the reply, the notice or the reminder from the scheme's own precedents. A person reads it and sends it, or does not. Nothing leaves without a click.
Pet applications, lot improvements, air conditioning, tenancy declarations. Submitted, assessed, conditioned, approved and ratified, with the letter that went kept on the file for good.
From a soft notice to a formal breach notice to the Commissioner's Office. Every step is evidenced by a dated photograph and moved by a fact, never by a status somebody picked.
See exactly which emails a notice will produce, who is on each one and what each lot receives, before anything is sent. Afterwards, a delivery ledger that is a record, not a dashboard.
Estimate, quote, approved, invoiced, paid. Per item, per fund, with the gaps shown rather than filled, so the treasurer and the committee are looking at the same page.
An agentic platform does the work that follows from a rule. When a pet application arrives without a vaccination certificate, the reply asking for it is drafted before anyone opens the inbox. When a remedy date passes, the case moves and the next notice is staged. When a levy period closes, the figures are already where the treasurer expects them.
What Hightower does not do is send. Every draft waits for a person who can read it, change it or throw it away, and the record shows who decided. Autonomy is earned one scenario at a time, starting in dry run, and can be switched off per scheme.
Two pieces of paper, the levy schedule from your AGM papers and your latest levy notice, are enough. Hightower reads the rates per unit of entitlement and your lot's entitlements, you confirm what it read, and it shows what your lot pays per period and per week, before and after the discount, with the working. Free, no account, and informational only.
Open the calculatorGood faith is not a control, and it is not a record. These are the rules the platform is built to, so a committee does not have to take anybody's word for it.
Wherever they physically sit. Export on request, in an open format, without conditions.
Hightower drafts. People send. Every outbound message is somebody’s click, and the record says whose.
No system holds a permission its purpose does not need, and an access register says who can reach what.
Body corporate records are kept for at least the retention periods the Act requires. Retirement is a dated edge, never a delete.
Hightower is built by a serving committee secretary at a 255-lot Gold Coast scheme and used every day by its onsite building management. Every feature exists because a real committee needed it on a real Tuesday.